I'd just like to know if anyone is having issue with this DPTF update or whether there is a fix. Please share with us the Intel System Support Utility (Intel SSU) results: Open the application and select 'Everything' click on 'Scan' to see the. Thank you for posting on the Intel communities. I'll be trying Dell once their operating hours start again. Intel (R) Dynamic Platform and Thermal Framework : ESIF (7.5567) TYPE: ERROR MODULE: DPTF TIME 173438867 ms. I have checked the Developers Zone on this issue with no luck. Intel support has no option to select DPTF drivers for my device, and I'm not sure which other category I should select to talk with someone about the issue. I am running Windows 10 Home (2) on an Inspiron 13-7353 with an Intel Core i7-6500 CPU and an Intel HD Graphics 520 GPU. large games) that produce significantly more heat than my current programs produce. In the past, I have been able to succesfully run high-strain programs (e.g. Intel(R) Dynamic Platform and Thermal Framework 9.6897 For some reason my laptop keeps doing an automatic shutdown because of the above software It started at some point after doing some software upgrades I uninstalled and downgraded to Version 5. This is after moderate strain on the CPU, GPU, and/or RAM of the laptop. Ever since then my laptop has been forcefully hibernating when the driver decides that it is too hot (supposedly over 200 F / 93 C). I recently downloaded and successfully installed the Intel Dynamic Platform and Thermal Framework driver (version 9.6897, A12, updated 18 March 2020) from Dell's support website.
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